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Lead Personal Support Worker & Admin Support Kitchener

Lead Personal Support Worker & Admin Support

Part Time • Kitchener
Responsive recruiter
Benefits:
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
Live your best life possible by helping others live theirs. Our caregivers are the heart and soul of what we do. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified Great Place To Work®! 

 

Our CaregiverFirst promise is that our at home caregivers will be: 

  • Treated with respect and dignity.
  • Provided exceptional training on a regular and ongoing basis.
  • Are never alone in the field - support is always available.
  • Are thoughtfully matched with clients that they are compatible with.
 

What you’ll be doing:

  • 🏡 Client Support (Primary Role):

    • Provide personal care and assistance with hygiene, mobility, dressing, feeding, and medication reminders

    • Offer companionship and emotional support to seniors in their homes or retirement communities

    • Assist with light housekeeping, errands, and accompany clients to appointments

    • Accurately document visits and communicate any client changes to care supervisors

    • Build meaningful rapport with clients and their families

  • 🗂️ Administrative & Office Support (Secondary Role – when not on PSW shift):

    • Answer client calls and inquiries, manage digital records, and support shift scheduling
    • Help with the onboarding process of new staff and maintain client files
    • Assist in community outreach and represent the company at events or facility presentations
    • Develop and deliver presentations using PowerPoint or other tools to promote services to referral sources, partners, and potential clients
    • Support social media updates, email follow-ups, and marketing coordination


Required Qualifications:

    • Minimum 2 years of Canadian work experience as a Personal Support Worker
    • PSW certificate from a recognized institution
    • Excellent written and verbal English communication skills
    • Strong computer literacy, including proficiency in Microsoft Office and PowerPoint
    • Strong interpersonal and organizational skills
    • Confident in small-group presentations and public-facing interactions
    • Valid Ontario driver’s license and access to a personal vehicle
    • Ability to travel within Kitchener, Waterloo and nearby areas

Compensation: $18.50 - $19.50 per hour




By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.

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Core Values

ComForCare has five core values that drive everything we do.

CARE LIKE A FAMILY
SERVE PASSIONATELY
DIGNITY MATTERS
BE PRESENT AND ENGAGED
HAVE FUN